Friday, November 28, 2008
Senior Lecturer - Mr Audie Wee
MBA, Northumbria University
Master in Hospitality Management, Griffith University (UK)
Diploma in Business Management, Bradford University
Train the Trainer certification, ITE
Experience
2001 to Present (8 years)
Senior Lecturer: AIT Academy, Nanyang IM, ACPE
Industry Experience (21 years) 1980 to 2001
Director of Catering: Sheraton Towers
Director of Events/MICE: Marina Mandarin
Banquet Manager: Goodwood Park
Banquet Sales Manager: Mandarin Singapore
Lecturer - Mr Johnny Wee
Bachelor of Business, University of Hawaii
Associates of Science, UC of San Francisco
Teaching Experience
Lecturer, Attachment Officer, Nanyang Institute of Management
Industry Experience (7 years)
Training Executive, Swiss Hotel Merchant Court
Outlet Manager, Sheraton Hotel Hawaii
Ops Manager, W & L Inc Hawaii
Deputy Head, School of Tourism and Hospitality - Ms Eunice Wee
Masters of Business Tourism Management, Victoria University of Technology, Australia
Bachelor of Arts in Tourism, RMIT
Diploma in Tourism Studies, SHATEC
Teaching Experience – 7 years
Lecturer: Tourism and Hospitality subjects at:
La Trobe
AIT
NIM
Industry Experience – 6 years
1996 - 2001
Administrative Executive, Pacific Conference Pte Ltd
Project Assistant: Ken Air Incentive and Convention Planners
Academic Head, School of Tourism and Hospitality - Mr Jimmy Tan
MBA (International Business & Strategic Management), Maastricht School of Management, Netherlands
BA (distinction), Glasgow Caledonian University
Teaching Experience – 8 Years
Head School of Tourism and Hospitality, Nanyang Institute of Management
Head School of Hospitality and Tourism in a private institute
Principal/Operator, Tuition School
Manager, Distance Learning Programmes, Asian Education Consortium
Lecturer, Glasgow Caledonian University
Industry Experience – 23 years (1978-2001)
Singapore Airlines
About Nanyang Institute of Management
Our Vision
To be a forward-looking premier education provider of market-relevant programmes in the region.
Our Mission
Offering a spectrum of market-relevant programmes delivered in a conducive and dynamic learning environment that nurtures students with the knowledge and skills to succeed in their chosen careers.
Nanyang is committed to providing teaching, learning and research that enhance the skills, knowledge and capabilities of our students and stakeholders; emphasizing industry relevance and a spirit of innovation; and fostering an intellectual environment with an international orientation.
Established in 2001, Nanyang is owned by three institutional shareholders – August Nanyang Holding Pte Ltd chaired by Lieutenant-General (Retired) Ng Jui Ping, IPC Corportation Ltd which is a public-listed company in Singapore and Singapore Economic Development Boards – Investment (EDBI)
Nanyang’s City Campus is located at the heart of Central Business District – Shenton Way, giving our students the great exposure in term of interaction with working professionals and surrounding areas. Its convenient location is easily reach by buses, taxis and Trains (MRT).
Nanyang’s Faculty
· School of Language
· School of Tourism & Hospitality
· School of Business
· School of Early Childhood
· School of Banking
Thursday, November 27, 2008
Bank Details
Address of Bank : 80 Raffles Place, UOB Plaza, Singapore 048624
Account Name: NANYANG INSTITUTE OF MANAGEMENT PTE LTD
Account No: 101-349-434-2
Swift Code: UOVBSGSG
Wednesday, November 26, 2008
Australian Internship
ELIGIBILITY
q Must be :
- A full-time student at a tertiary institution (college/university etc) who is required to undertake a practical work experience as part of the course. (BELOW 30 YEARS OLD)
- Must clear all subjects before embarking this internship
q Applicants are required to demonstrate that they have a good command of written and spoken English. Telephonic interview once hotel has selected intern based on CV.
DATES
Vacancies available NOW !!
DURATION and AGENT PROFESSIONAL FEES
q Occupational Training Visa (OTV) lasts for up to 12 months and is issued for the exact dates of internship, as per employer’s notification.
q Participants can stay on in Australia if hotels apply a Work Permit. If they work full time in Australia for 24 months, they can stay on
q Agent charges a fee of S$6500 .
ADDITIONAL EXPENSES (to be paid by participant)
q Return Airfare estimated S$800
q Medical insurance for entire length of stay in Australia estimated S$360
q Australian High Commission visa charges S$250
BANK STATEMENT
q Participants are required to show proof of funds for A$1000 per month for each month of intended stay in Australia estimated S$14,400
In addition participants will require S$1000 on entry to Australia to ensure initial expenses are covered.
VISA APPLICATION
q Submit CV
q Once selected, employer will interview intern via telephone (please ensure the cell number you provide on your CV is a working line)
q Monthly allowance is around A$1500- A$2000. Intern is expected to work around 40 hours per week.
q Hotels will apply for Participants to obtain Nomination letter from Australian Immigration in Australia
q Once Nomination is approved, Agent will apply OTV directly with Australian High Commission, Singapore after receiving all the necessary documentation and forms
PARTICIPANTS TRAVEL ARRANGEMENTS
Participants must book air travel to destination closest to place of employment.
ACCOMMODATION
Staff accommodation is available at a fee
Tuesday, November 25, 2008
Student Testimonial - Mr Bavender Parsad (India)
Mr Bavender Parsad (Chandigarh, India)
Graduated from Diploma in Tourism & Hospitality Management
Industrial Attachment: Holiday Inn Parkview Singapore
Currently employed: Holiday Inn Parkview Singapore
Position: Waiter (Work Permit)
Student Testimonial - Mr Lakshay Dhingra (India)
Mr Lakshay Dhingra (India)
Graduated from Diploma in Tourism & Hospitality Management
Industrial Attachment: Holiday Inn Parkview Singapore
Currently employed: Holiday Inn Parkview Singapore
Position: Waiter (Work Permit)
Student Testimonial - Ms Don Franciskuge Nayomi Denuka Perera (Sri Lanka)
Currently studying in Diploma in Tourism & Hospitality Management
Industrial Attachment: The Changi Village Hotel
Position: Trainee (F&B Department)
Currently, I am employed by The Changi Village Hotel as a Trainee in the Food and Beverages Department. During my 6 months of studies, I learnt more about the hospitality industry. In addition, during my internship training, I got more opportunities to deal with the guests and it helped me to use the practical knowledge learnt in school.
When I first came into Singapore and joined Nanyang, the friendly and helpful staff briefed me on the diploma course program. After I completed my 6 months theory lessons, the lecturers helped me to get a place at the Changi Village Hotel for my internship. I am really grateful to Nanyang. Upon completion of the 8 months internship program, I will continue to take up Advanced Diploma in Tourism & Hospitality Management at Nanyang.
I am very thankful for the help rendered by the staff and lecturers of Nanyang especially Ms Jean Tan, the Regional Manager, and my lecturers. I am now looking forward to complete my Advanced Diploma and Bachelor Degree at Nanyang.
Student Testimonial - Mr Sumenn Thevar (India / Australia)
Graduate of Diploma in Tourism & Hospitality Management (Casino Management)
Industrial Attachment: Star Cruise (Star Ship Aquarius)
Hello, Everybody. I am Sumenn Thevar from Australia. I’ve spent 14 months in Nanyang Institute of Management studying the diploma in Tourism & Hospitality Management (Casino Management). I have been very fortunate to study at Nanyang because of the great lecturers like Eunice and Audie, and also to do my training at International Club Games for my casino practical training.
The best opportunity I ever received was the internship at Star Cruise on board the “Star Ship Aquarius” I spent 5 months dealing “blackjack, Taisai, baccarat and roulette on board the ship. I also saw exotic places like Penang, Port Klang, and Phuket. Being from Australia, this was a wonderful experience for me. I also made lots of friends and gained unforgettable experiences. Thank you Nanyang for fulfilling my dreams.
Student Testimonial - Ms Yang Ting Ting (China)
Ms Yang Ting Ting (China)
Currently studying in Diploma in Tourism & Hospitality Management
Industrial Attachment: Fairmont Hotel (Inagiku – Japanese Restaurant)
Position: Waitress
My name is Ting Ting from Sichuan, China. I am 20 years old. I heard that Singapore is the best place to study and true enough, I’m happy to study here. My favourite subject at Nanyang was Business Communications Skills taught by Mr. Jimmy Tan. As a result I got this attachment at Fairmont Hotel on my first interview.
I am now working at Inagiku, Japanese restaurant at the Fairmont Hotel. The most important lesson learnt is to work as a team and make lots of friends. The training at Fairmont is very good and my English has improved tremendously since then.
My advice to students coming to work in Singapore is to be open-minded, make lots of friends, smile often and work hard.
Student Testimonial - Mr Mohamed Zafry Seyed Ali (Sri Lanka)
Mr Mohamed Zafry Seyed Ali (Sri Lanka)
Currently studying in Diploma in Tourism & Hospitality Management
Industrial Attachment: Pan Pacific Hotel
Position: Trainee Receptionist
Currently, I am working at the Front Office as a Trainee Receptionist at the World-Class, Pan Pacific Hotel at the Marina. I would like to thank Nanyang Institute of Management for placing me in such a wonderful hotel for my internship, in particular, my lecturer Mr. Johnny Wee.
During my studies at Nanyang, I was very well-trained in the area of teamwork where we have to work on group assignments for all the subjects. I also learnt to be calm when under pressure. My favourite subject in school was Hospitality Operations Management and Fidelio taught by Mr. Audie Wee. This has made me a high performing staff for the Pan Pacific Hotel, where I have a long list of complimentary letters from the hotel guests. Most of the comments compliment me that I am an exemplary staff and they will surely recommend all their friends to stay at the Pan Pacific.
I truly appreciate my experience at the Pan Pacific where I am under the watchful eye of the several trainers. There are monthly trainees meeting where we can share our experiences. The hotel empowers us to do our job with confidence and refers to us as “Associates” of the hotel
My advice to future trainees is to be humble and “bite the bullet” when you can. Teamwork and cooperation with your fellow workers is a must.
Student Testimonial - Mr Md Riad Uddin Al Adnan (Bangladesh)
Graduated from Diploma in Tourism & Hospitality Management
Industrial Attachment: The St. Regis, Singapore
Currently employed: The St. Regis, Singapore
Position: Management Trainee (S Pass)
Studying at Nanyang was an amazing experience for me due to the high-quality subjects that I was taught in such as Service Quality Management, Hospitality Operations Management and Fidelio, which made me an outstanding staff for the hotel. All the lecturers like Mr Felix, and Mr Audie have given us great advice and quality education.
I hope to have a great career in this hotel and become a valuable asset for Singapore. Thank you for giving me a great future in Singapore, Nanyang.
Student Testimonial- Ms Vo Thi Minh Khanh (Vietnam)
Ms Vo Thi Minh Khanh (Vietnam)
Currently studying in Diploma in Tourism & Hospitality Management
Industrial Attachment: The St. Regis, Singapore
Position: Human Resource Trainee
At Nanyang, the lecturers are all very experienced and extremely helpful, in particular Ms May Fun, Mr. Audie and Mr. Johnny. They have taught me invaluable lessons to do well for my future at St Regis. In fact, I was selected by St. Regis on my first interview, where I was subjected to a series of tests. I succeeded at the interview due to the good preparation at Nanyang.
My future plans are to get the S-Pass to work in Singapore for a few years and then embark on a Master of Business Administration. This will allow me to have a better future career in the Hospitality Industry. Thank you for giving me a good future, Nanyang!
Student Testimonial - Mr Mangala Withanage (Sri Lanka)
Graduated from Diploma in Tourism & Hospitality Management
Industrial Attachment: Parkroyal on Beach Road, Singapore
Currently employed: Parkroyal on Beach Road, Singapore
Position: Service Agent (S Pass)
I was very fortunate to have lecturers and the Head of School, who helped to place me in Park Royal Hotel on Beach Road at Singapore for my 8 months attachment. This hotel provided me a great learning environment. The Nanyang lecturers continued to encourage us during our 8 months’ attachment. After the completion of my 8 months traineeship, the hotel offered me the S-Pass. My heartfelt gratitude goes to Nanyang Institute of Management and Parkroyal Hotel on Beach Road.
Student Testimonial - Ms Nguyen Thi Tra (Vietnam)
Ms Nguyen Thi Tra (Vietnam)
Graduated from Diploma in Tourism & Hospitality Management
Industrial Attachment: Lords Of The Manor Hotel , UK
Currently employed: Lords Of The Manor Hotel (Work Permit), United Kingdom
Student Testimonial - Ms Amy Miao Yan Chun (China)
Currently studying in Diploma in Tourism & Hospitality Management (Casino Management)
Industrial Attachment: Asia Travel Group (Singapore)
Position: Traveling Consultant Assistant
Student Testimonial - Ms Feng Jing (China)
Graduated from Diploma in Tourism & Hospitality Management
Currently employed: The Oriental Singapore
Position: Guest Services Executive, Front Office
Money Matters
A 7% Goods and Services Tax (GST) is imposed on all purchases. Tipping is not practised in Singapore as most hotels and restaurants already levy a 10% service charge on bills.
Major credit cards are generally accepted by establishments, including American Express, Diners Card, JCB, MasterCard and Visa.
Another widely-used method of payment is NETS, which allows you to make payment with your Automated Teller Machine (ATM) card.
Banking
Most banking hours are usually from Mondays to Fridays, 9.30am - 3pm and Saturdays, 9.30am - 11am/1pm. Some banks offer late night banking and have extended hours on Saturdays. Some banks in Orchard Road even open on Sundays. It is best to check with individual banks on their operating hours.
You may need to open a savings or checking account while in Singapore. You will need to bring a minimum initial deposit (usually $500) if you are below 21 years of age, as well as your passport and Student's Pass/ letter of admission to your educational institution. Upon opening your account, you will be given an ATM card which gives you the added convenience of being able to withdraw money from any ATM machine operated by your bank. The ATM card also entitles you to make payment via NETS (Singapore's cashless payment system).
You may receive additional funds using bank drafts made out in Singapore dollars and drawn from a Singapore bank. These may be credited to your account and withdrawn in one to two days. Cheques drawn on banks with no branches in Singapore may take up to three weeks to clear.
Food and Drinks
Careers in MICE
For such events, the people working in MICE have to come up with itineraries and plans which create unique Singapore experiences for the VIPs; design backdrops, layouts and stages for ceremonies, speeches, and exhibitions which meet the objectives of the event and showcase Singapore; while organising and ensuring logistics are seamless.
MICE workers are also unofficial ambassadors for the country to dignitaries, celebrities, world leaders, business leaders, Olympians, and other famous and successful people from all over the world. To cater to their needs and create truly unique experiences for them, you will have to learn about their cultures, tastes, values, beliefs, and preferences.
Your Future in MICE
The years ahead promise greater excitement for those employed in supporting MICE events as Singapore will be hosting the Formula 1 Singapore Grand Prix, Singapore Airshow, ITB Asia - the Asian edition of the largest travel trade show in the world, and FDI World Dental Congress 2009.
You may have to conceptualise and pitch for a deal to entertain and introduce Singapore's wonders to Formula 1 drivers for the Singapore Grand Prix in 2008. Or you could design the stage for the Singapore Grand Prix prize ceremony.
You may also be in the team responsible for the first-ever Singapore Airshow, perhaps take charge of inviting guest speakers from all over the world to give industry insights, design the exhibition layout, plan nightly entertainment for business leaders, or treat VIPs to culinary adventures in Singapore.
Singapore's local events, too, are in need of MICE workers. Shows like COMEX, NATAS Travel Fair, and the PC Show are constantly in need of fresh ideas, concepts, and good execution teams in order to keep attracting visitors.
You could also be working for one of the many Professional Conference Organisers (PCO), Professional Exhibition Organisers (PEO), and Destination Management Companies (DMC) in Singapore. In this role, your responsibilities could range from bringing ideas to life, to ensuring that the whole event runs smoothly and every delegate's needs are met. The PCOs, PEOs, and DMCs are one of the key drivers of the MICE sector. They offer many challenging and creative employment opportunities for you to establish a rewarding and enriching career in MICE.
Skills, Attributes and Qualifications
Industry Skills
The MICE sector is looking for people who are able to or wish to:
Conceptualise events, exhibitions, conventions, and other such meetings
Pitch, present and market creative concepts
Transform ideas into stunning layouts and visuals
Plan, organise, and ensure the successful execution of ideas
To do well in this sector, you need to have or develop while on the job the following:
Interpersonal communication skills
Customer service skills
Problem-solving skills
Decision-making ability
Personal Attributes
Working in MICE will require you to:
Multi-task
Be adaptable to different situations
Work well under pressure and tight timelines
Thrive in fast-paced environments
Perks/Benefits
Training opportunities
Recreation club facilities
Variable pay programmes recognising team and individual contribution towards achieving company goals
Medical and dental benefits
Insurance coverage
Here are some examples of the monthly gross salary for some of the hot jobs in the MICE sectors.
Job / Position / Average Monthly Salary
Conference Planner/Producer $4,000 - $6,000
Exhibition Coordinator/Event Executive or Organiser $2,000 - $2,500
Production Manager $2,500 - $3,500
Careers in Attractions
Those working in this sector have the opportunity to design, develop, choreograph, run, and present these activities from scratch. "Diving with Sharks", "Ocean Ambassador", "Birds 'n Buddies", "Fishing Cat Trail", "Bat Mangrove Walk", "Croc Encounters", and "Artic Tale" are just some of the shows and activities that have been created by people working in Singapore's attractions. They also get to present these shows to the President, ambassadors to Singapore, international dignitaries, business leaders, and other VIPs.
Most of these activities revolve around the unusual. The focus could be a bird, insect, plant, artefact, art work, or fish. Keepers nurture and train these subjects of interest while Tour Hosts share their history and unique characteristics with visitors. Education Officers develop programmes around them for school children and corporate executives. Marketing Executives create charity events featuring them to secure corporate sponsorships.
Attractions become second homes to employees. One of the perks is bringing your family to work for family days and other celebrations, and enjoying the attractions at special rates all year round.
Your Future in Attractions
Much is being planned for future attractions. Many of Singapore's attractions are being revamped, such as the Singapore Art Museum. The two integrated resorts will introduce many new and exciting attractions to Singapore. The Singapore Flyer - a gigantic observation wheel offering breathtaking views from the bay - is expected to attract an additional 2.5 million visitors to Singapore every year.
All of these developments provide more choices and job opportunities within the sector. You may be part of the grand opening team unveiling Singapore's Universal Studios to the world, a technician keeping the Singapore Flyer running smoothly every day, a curator shaping the new Singapore Art Museum or National Art Gallery, a tour host entertaining tourists with stories about the birth of white tigers in Singapore, or a ride specialist designing water adventures for the water theme park.
Skills, Attributes and Qualifications
Industry Skills
The sector is looking for people who are able or wish to:
Develop, plan and run shows, tours, and activities
Run and manage the attractions
Conduct talks and presentations to visitors and VIPs
Pitch and secure corporate sponsorships
Market attractions locally and internationally
General Skills
To do well in this sector, you need to have or develop while on the job:
Interpersonal communication skills
Customer service skills
Problem-solving skills
Decision-making abilities
Personal Attributes
Working in this sector requires you to:
Communicate with people of different nationalities
Think quickly on your feet to help customers in need
Thrive in fast-paced environments
Perks/Benefits
Staff meals
Medical and dental benefits
Complimentary pass to various attractions
Complimentary tickets for various activities within the attraction
Staff family passes
Staff discount for purchases at F&B and retail outlets within the attraction
Medical and dental benefits
Training development opportunities
Insurance coverage
Minimum Qualifications
Here are some examples of the monthly gross salary for some of the hot jobs in the Attractions sectors.
Job / Position /Average Monthly Salary
Animal Trainer $1,100 - $2,000
Education Officer $1,500 - $1,700
Tour Host $1,200 - $1,700
Careers in Tour & Travel Services
Tour and travel consultants are no longer "order takers" for airline tickets or promoters of cookie cutter tour packages - now they tailor travel experiences according to the needs, preferences, and quirks of customers.
Tour guides bring diverse tour groups around different parts of Singapore. A good tour involves entertaining and sharing your intimate knowledge of Singapore - its landmarks, history, famous people, and legends - with visitors from all walks of life, nationalities, and cultures.
A career in tour and travel services is exciting as you can have different experiences everyday. On a daily basis, you get to interact with different people, such as your clients with diverse backgrounds and nationalities, and industry partners, e.g. hotels, airlines, and other tour operators from around the world. This will help you to better appreciate global travel trends, while further developing your communication skills and improving your planning capabilities.
With the growth of budget airlines and the increasing affluence of Asians, tour and travel employees have more the opportunity to create enticing travel packages - exciting Uniquely Singapore Weekends; savour the flavours of Little India, Arab Street and Chinatown; experience romantic getaways to Sentosa, or an adventure at the Night Safari - for more visitors to have memorable moments in Singapore.
Your Future in Tour and Travel Services
The integrated resorts, new attractions, and mega events that are in the pipeline are going to bring in even more visitors to Singapore.
You could be making travel arrangements, planning activities, or personally guiding tours for the Formula 1 drivers and enthusiasts. You could even be creating customised tour packages for business travellers attending the first-ever Singapore Airshow.
When resorts and attractions open, you could be one of the first to tour the grounds, visit the museums, and enjoy the theme parks in order to package and promote the tourism offerings to visitors.
Skills, Attributes and Qualifications
Industry Skills
The sector is looking for people who are able to or wish to:
Create and promote tour and travel packages
Listen to customers and tailor travel experiences for them
Plan, organise and manage itineraries and tours around Singapore and overseas
Take customers on unforgettable tours around Singapore and overseas
Coordinate travel arrangements with airlines, hotels and other organisations.
General Skills
To do well in this sector, you need to have or develop the following while on the job:
Interpersonal communication skills
Customer service skills
Problem-solving skills
Decision-making ability
Leadership skills
Creativity
Personal Attributes
Working within this sector requires you to:
Communicate with people of different nationalities
Think quickly on your feet to help customers in need
Thrive in fast-paced environments
Perks/Benefits
Personal and family discounts on tour packages and to attractions in Singapore and overseas
Opportunity to be the first to experience new tourism offerings in Singapore and overseas
Medical and dental benefits
Training development opportunities
Insurance coverage
Minimum Qualifications
Here are some examples of the monthly gross salary for some of the hot jobs in the Tour & Travel Services sectors.
Job / Position / Average Monthly Salary
Sales Officer / Executive / Manager $1,400 - $2,500 and above
Ticketing Consultant / Coodinator / Executive / Manager $1,200 - $2,500 and above
Tour & Travel Assistant / Consultant / Executive / Manager $1,000 - $2,300 and above
Travel Product Planning Officer / Executive / Manager $1,400 - $2,600 and above
Monday, November 24, 2008
Careers in Hotels & Accommodation
Perhaps you may have heard of some of these stories. Like the waiter who could not figure out that the guest from the Middle East meant "No, I do not want pepper in my soup" when he tilted his head back sharply. Or the Brazilian guest who thanked the concierge by pinching his own earlobe. Or the Greek who was offended when the taxi driver signalled "OK" with his fingers.
Learning and understanding the cultures and customs of other nationalities is part and parcel of working life in this sector. Guests and colleagues from abroad bring their own blend of beliefs, values, customs, and practices, all of which guarantee that not only will there be something new everyday for workers in this sector, but they will also be further enriched by these experiences.
In this melting pot of cultures, you represent Singapore. Visitors form impressions about Singapore within hours of arrival and chances are they will base these impressions on the experiences they have with front desk clerks, bell hops, concierges, and other frontline service staff.
The sector also offers a wide range of career options. You can start at the front desk and work your way up to management positions in marketing or guest relations. Or you could choose to switch from housekeeping to operations and end up managing a hotel in Thailand. There are no hard and fast rules - you can try various occupations within the sector before deciding on your pathway to the top.
Those working at international hotel chains may be sent overseas for training, attachments, and to fill career positions - all dream career opportunities if you want to see the world.
Hotels are attractive options for more mature workers as they are often described as close-knit environments where employees embody a strong team spirit and are supportive of one another. Companies in this sector often have established mentoring and "buddy" systems in place to help guide new employees on the job.
Your Future in Hotels and Accommodation Services
As the number of visitors to Singapore increases, so will the demands from visitors. They will need different types of accommodations - family-friendly, boutique, luxurious, budget, etc.
New hotels are opening to meet this demand, for example; the St Regis Hotel, Amara Sanctuary, Resort Sentosa, and Link Hotel. Existing hotels, on the other hand, are dolling themselves up to meet the growing demand. The Carlton Hotel, Marriott, Royal Plaza on Scotts, and Pan Pacific have all recently refurbished their rooms and suites.
The variety of hotels means that you can find work at the place that best suits your personality and character. Resort hotels usually have a more relaxed atmosphere, while business and luxury hotels tend to more formal. While budget and backpacker hotels will, of course, have a much more casual air about them.
Skills, Attributes and Qualifications
Industry Skills
The Hotels and Accommodation Services sector is looking for people who are able to, or are keen to learn the following skills:
Interact with people from different countries and cultures
Handle and adapt to different situations, including emergencies and crises
Think decisively and quickly on their feet
General Skills
To do well in this sector, you need to have or develop the following on the job skills:
Interpersonal communication skills
Customer service skills
Problem-solving skills
Decision-making ability
Personal Attributes
Working in this sector will require you to be:
Polite and pleasant to guests at all times
Open-minded about different nationalities and their cultures and customs
Willing to work shifts
Medical and dental benefits
Training development opportunities
Insurance coverage
Uniform
Duty meal
Special staff room rate at sister hotels within the same hotel chain
Staff rate at F&B outlets under the hotel
Here are some examples of the monthly gross salary for some of the hot jobs in the Hotel and Accommodation sectors.
Job / Position / Average Monthly Salary
Concierge $1,400 - $2,000
Corporate Communications Officer $2,200 & above
Doorman $900 - $1,300
Duty Manager $2,700 - $3,964
Executive Housekeeper/Head of Housekeeping $2,500 & above
Finance Administrator $2000 - $3000
Front Office Agent $1,339 - $1,700
Housekeeping Attendant $1,071 - $1,496
Housekeeping Supervisor $1,973 - $3,219
Human Resource Manager $4,000 - $6,000
MIS Executive $2,300 & above
Reservations Manager $3, 000 & above
Revenue Manager $5,000 to $7,000
Sales Administrator $2, 000 & above
Sales Manager, Travel Trade $3,000 & above
Section Head, Engineering $1,700 & above
Training Manager $2,500 - $4,000
Potential Job Opportunities
The Integrated Resorts
A dramatic new dimension will be added to Singapore's tourism profile when the two integrated resorts come to life in 2009 and 2010.
Together, the Marina Bay SandsTM and Resorts World at Sentosa are expected to attract an additional two and three million visitors in 2010.
With their eye-catching architecture, celebrity-chef restaurants, extensive shopping arcades, casinos, exciting shows, and other entertainment options, the resorts are set to dazzle and entertain visitors as well as ensure that they not only return - but tell others about Singapore's attractions.
Marina Bay SandsTM With an investment of over $5 billion, Marina Bay SandsTM comes with close to 2,500 rooms housed in three 50-storey hotel towers. Located in Marina Bay, Singapore's new downtown and near the new business and financial centre, the Marina Bay SandsTM will have a strong focus on Meetings, Incentive Travel, Conventions, and Exhibitions.
The Marina Bay SandsTM will add about 110,000 square metres of MICE space, including a column-free grand ballroom that can accommodate 8,000 people. It will also have a host of leisure offerings, such as the ArtScience Museum, the Marina Bay Shoppers, nightly light and water shows, Sky Park, celebrity chef restaurants and unique floating pavilions that are accessible via submerged tunnels.
Will There Be Jobs for You?The two Integrated Resorts are expected to create some 50,000 to 60,000 additional jobs throughout the economy when both are fully operational. About 20,000 workers are expected to be directly employed by the integrated resorts.
Tourism careers include customer service, guest relations, games and attraction hosts, catering and banquet staff, public relations and marketing executives, branding and communications managers, events management coordinators and executives, and more.
If you enjoy the thrills, excitement, and energy of theme parks and casinos, or the buzz of world-class events and entertainment, then a job at the integrated resorts is for you.
Besides the many jobs that will be available in 5-star hotels, the integrated resorts will create new and exciting positions not available in Singapore before. You may want to consider being a dealer, pit manager, butler, VIP agent, or a surveillance manager.
The Singapore Flyer
The Singapore Flyer will become Asia's most visible iconic visitor attraction when it is completed. The giant observation wheel will give visitors breathtaking, unobstructed, panoramic views of Singapore, Malaysia, and Indonesia.
Situated at Marina Bay, alongside upcoming developments, such as the Marina Bay SandsTM integrated resort, Asia's largest business and financial centre, and Gardens by The Bay, the Singapore Flyer is set to draw an endless flow of visitors from all over the world.
Unique Venue for EventsThe 165-metre-high observation wheel, an engineering feat in itself, will also be marketed as a unique venue for hosting events such as corporate meetings, networking nights or teas, and private parties. Each of the exclusive capsules can hold up to 30 people. The possibilities are endless; all that is needed is your innovative imagination!
Besides private and corporate functions, there will also be specially tailored educational excursions for primary, secondary, and tertiary students on subjects such as history, geography, design, and technology.
Furthermore, the Singapore Flyer will have its very own 16-metre-high, 2-storey retail and entertainment centre, an alfresco waterfront dining area, a lush Asian rainforest, and an open air Greek-style concert "bowl" for 'live' performances.
With so much happening at the Singapore Flyer, you can be sure that employment opportunities will abound in this iconic world-class attraction.
Will There Be Jobs for You?With its strong appeal to pull in visitors, the opportunities for employment are plentiful in ensuring seamless operations and to make the experience at this attraction a truly memorable one for its guests. There will be jobs in sales, marketing, branding, and public relations that need to be filled to ensure the Singapore Flyer will fly high in the minds of visitors and potential business partners.
You could find a job and possibly build a career at the Singapore Flyer if you enjoy working in a dynamic environment interacting with people from all over the world, including corporate clients, tourists, students, and children.
Some of the possible job openings include attraction planners, guides or hosts, event coordinators, hospitality coordinator, catering sales and marketing officers, public relations executives, and retail and merchandising staff.
Formula 1 Singapore Grand Prix
Singapore hosts its very first Formula 1 Singapore Grand Prix on 28 September 2008. The street race will run along a 5km-long street circuit around parts of the civic district and Marina Bay area. It will attract thousands of visitors to Singapore and this means more jobs will be created to meet that demand.
Will There Be Jobs for You?The Formula 1 Singapore Grand Prix will be more than a race. It will be a week filled with events by sponsors, multi-nationals, and companies hosting special events for their business partners, and countless more inviting special overseas clients to Singapore for this Formula 1 experience. All these will translate into spin-offs for the other tourist attractions and event management businesses.
Singapore is expected to continue hosting this world-class race on our shores until at least 2012. With such a strong following around the world, without doubt, many hands will be needed on-deck to keep it going. Count on careers to abound within the tourism, hospitality and event management sectors to keep the momentum going for this world-class event.
Look out for a wide variety of careers that will result from the Formula 1 Singapore Grand Prix. Such careers include event management executives and managers, hospitality executives, and many more.
Gardens By The Bay
The public gardens will be a sure-win with tourists and city dwellers seeking to be closer to nature while amidst the hive of activities at the upcoming Marina Bay SandsTM, the business and financial centre, and the iconic Singapore Flyer.
Beyond its scenic setting, the gardens will be full of life with a diversity of activities, recreational options, and entertainment.
The 54-hectare Gardens at Marina South will feature a conservatory complex for cooler climate plants like lavender and tulips. In fact, it will be the biggest cool house in the tropics. There will also be mass floral displays that showcase horticulture and floriculture at its best, areas for garden festivals, and an outdoor open space for concerts and performances.
The Gardens at Marina East, which spans 30 hectares, will be the hotbed for water-based activities within the Marina Channel. It will include facilities such as boathouses and amenities for spectators.
The 10-hectare Gardens at Marina Central will be a beachfront garden and promenade set against the future developments along the Nicoll Highway.
Will There Be Jobs for You?Gardens by the Bay looks set to be a genuine crowd pleaser. But to keep the gardens in impeccable condition and to keep tourists and locals coming back for more with events and activities, much work needs to be done.
If you love the outdoors, plants and greenery, you can be sure of finding a career here. Some of the possible employment openings include landscape technicians, park rangers, horticulturists, outreach programme officers, events coordinators, and visitor services officers.
The Sports Hub
The Sports hub, when ready in 2011, will be home to:
A 55,000-seat National Stadium with a retractable roof.
A 6,000-set indoor aquatic centre that meets world tournament standards.
A 3,000-seat multi-purpose arena that will be flexible in layout and size.
41,000 sq m of commercial space.
A water sports centre.
The Sports Hub will also, of course, include the existing 12,000-capacity Singapore Indoor Stadium.
Will There Be Jobs for You?The Asia Pacific sports market is booming and is estimated to be worth some $17 billion by 2009. Singapore will have a big bite of this very lucrative sports market when it becomes a base for more sports-related businesses, federations, organisations, and events.
Rewarding careers will be created in the areas of sports training, sports medicine and therapy, sponsorship sales, events management, logistics, public relations, marketing, and hospitality.
National Art Gallery
Located in the heart of the Civic District and adjacent to the new Downtown at Marina Bay, the National Art Gallery will boost Singapore's growing arts and cultural landscape.
Scheduled for completion in 2012, it is poised to help Singapore achieve its vision of becoming a global city for the arts - drawing and engaging Singaporeans and visitors from all over the world.
Housed at two historically significant 20th century buildings - the City Hall and the former Supreme Court Building - it will be a new visual arts institution, with space to host the best international art exhibitions.
Plans are also being drawn up to make the National Art Gallery a place to engage visitors with a cultural and museum-going experience like no other.
Will There Be Jobs for You?Much work is already underway to adapt the buildings for use as the National Art Gallery - but what is certain is that many jobs will be created to ensure this gallery lives up to its promise as a place to engage visitors in the world of visual arts.
Besides architects, engineers, and designers working to make the National Art Gallery a reality, other careers available include event coordinators and executives, public relations executives and managers, curators, community engagement and outreach programme officers, sales executives, marketing, and branding executives.
New Tourism Developments
Two integrated resorts - Marina Bay SandsTM and Resorts World at Sentosa which will usher in a whole new world of entertainment and attractions never seen in Singapore
The iconic Singapore Flyer, an iconic visitor attraction, that will be the world's largest observation wheel
Gardens by the Bay will attract nature lovers into a majestic and unique lush, green development within the city
The Sports Hub will kick in by 2011 with world-class land and sea sports facilities that can also host large-scale international sporting events
The National Art Gallery, to be launched in 2012, will add refinement, culture, and history to Singapore's existing host of world-class attractions
Youth Olympics Games (YOG) in 2010
Top 5 Myths about working in the Tourism Industry
You do not need qualifications to work in tourism.
Great Reasons to Join the Tourism Industry!!!
Tourism is growing.
Tourism is vibrant and exciting.
Tourism is diverse.
Tourism is global.
You are part of what is "Uniquely Singapore".
You will pick up, learn and develop new skills.
How Much Does It Cost An International Student To Live in Singapore?
Accommodation
$200 - $300 (rental varies with geographical area, type of accommodation, demand, facilities provided and the number of people sharing)
Public transport
$50
Telecommunications
$30 (varies with usage)
Personal expenses
$200- $300 (varies with individuals)
Estimated
$480-$680
SINGAPORE - A VIBRANT CITY LIFESTYLE
A MULTICULTURAL NATION WITH A HIGH QUALITY OF LIFE
SINGAPORE'S INFRASTRUCTURE & ACCESSIBILITY
SINGAPORE'S STABLE ECONOMY
Doing Medical Exam in Home Country
UK Internship
Total fees: $6640
1) Agent Fee : S$6,000
2) UK Visa in Singapore $640
3) Must pay in full once acceptance by UK employer
4) Pre-Departure Responsibility: Nanyang Institute of Management will assist the students in the following:
a. The pre-departure travel advice and assistance with traveling arrangements
b. Keeping current the student’s records while on the 12 months attachment
c. The maintenance and assessment of the log book during the attachment
d. The final assessment of completion and awarding of the diploma
e. The dispatch of the diploma to the student’s required domicile
Please note that once the student takes up the 12-month UK attachment, the student is no longer entitled to the Singapore 8-month attachment offer, which is then deemed to have been superceded. Upon accepting the UK attachment, the student will be under the charge of the Service Provider while in the UK.
1. If the student is unsuccessful at the TWES visa stage the service provider’s immigration advisor will identify the reason and liaise with the UK Work Visa Office to resolve the issues. If it cannot be resolved then the service provider will inform the school and student and refund 1000 pounds. If the visa was rejected due to student’s fraudulent or misleading application information then no fees will be returned to the applicant
2. Students shall be responsible for their own valid passport whose expiry is at least one year from the end of attachment, pre-departure medical checkup and their internal travel expenses to and from their city of departure and work location in the UK and air ticket to the United Kingdom.
3. The UK Service Provider shall provide the following settlement services to the students upon their arrival in the UK:
a. Airport meet and greet
b. Accommodation arrangement as in clauses 4 d and clause 34
c. Bringing them to their host employer/host employer
d. Orientation guidance
4. The Service Provider shall assist with accommodation arrangements to the students:
Either by arranging accommodation with the hotels or helping find suitable accommodation.
Peiris' Video - Before He goes to Aust For Internship
Friday, November 21, 2008
Advanced Diploma in Tourism & Hospitality Mgt Awarded by Nanyang Institute of Management
Duration
This 6-month advanced diploma consists of 8 modules for full- time study
Entry Requirements
· Nanyang General English Advance Level Certificate / IELTS 5.0 or equivalent and
· Nanyang Diploma in Tourism & Hospitality Management or
· Diploma in Tourism and / or Hospitality from other recognized local / overseas institutions or equivalent
Students who do not meet the minimum English requirement are required to sit for the English Proficiency Test
Tuition Fees : S$6,900 (before GST)
Modules
1 Tourism & Hospitality Marketing
2 Hospitality Accounting & Finance
3 Legal, Quality Assurance and Safety
4 HR Management & Leadership
5 Event Management
6 Resort & Leisure Management
7 Hospitality Operations Management II
8. Food & Beverage Management II
Diploma in Tourism and Hospitality Management (Casino Mgt) Awarded by Nanyang Institute of Management
Duration
This 14-month diploma consists of 6 months Theory plus 8 months Internship for full- time study
Entry Requirements
· Nanyang General English Advanced Level Certificate / IELTS 5.0 or equivalent and
· NITEC in Accommodation Operations / Food & Beverage Operations or
· GCE ‘A’ level or
· Minimum 12 years of formal education (High School) or Any other equivalent qualifications subject to approval of NIM Academic Board
Students who do not meet the minimum English requirement are required to sit for the English Proficiency Test
Tuition Fees : S$8,950 (before GST)
1. Introduction To Tourism & Hospitality
2. Service Quality Management
3. Hospitality Operations Management I
4. HR Recruitment and Performance
5. Casino Games Operation Foundation I
6. Casino Games Operation Foundation II
7. Table Games Supervision
8. Pit Operations Management
9. Internship
Upon successful completion of the Diploma in Tourism & Hospitality (Casino Management), Students will received additional 3 Certificates
Awarded by ICGTC:
· Certificate in Table Games Supervision
· Certificate in Roulette Game
· Certificate in Baccarat Game
Bachelor of Management (Tourism) Awarded by University of Ballarat
Duration
This 12months Bachelor programme consists of 12 modules for full-time study.
Entry Requirements
• Nanyang Advance Diploma in Tourism & Hospitality or equivalent
Tuition Fees : S$18,600
Modules
1. Management Principles
2. Introduction to Marketing
3. Fundamentals of Law
4. Introduction to Human Resource Management
5. Ethics, Governance & Corporate Citizenship
6. Managerial Skills
7. Managerial Research Methods
8. Tourism Impacts & Strategies
9. Tourism Planning & Development
10. Contemporary Tourism Issues
11. Event Industry Operations
12. International Travel Tourism